Payment

  • What payment method accepted by Paradize

    We are accepting MasterCard, Visa Credit & Debit Card, and Paypal

  • Can I cancel my booking?

    Some package can be canceled and some are not. You can notice this on package detail. If the package can be canceled it will be written on the package info

  • Should I print a receipt to show the tour guide?

    We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

Reservation

  • What is your refund and cancellation policy?

    You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.

  • Do I have to make a reservation?

    Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

  • How much does it cost to do a private tour?

    Please contact us to get the latest information on your desired trip.

Payment

  • What payment method accepted by Paradize

    We are accepting MasterCard, Visa Credit & Debit Card, and Paypal

  • Can I cancel my booking?

    Some package can be canceled and some are not. You can notice this on package detail. If the package can be canceled it will be written on the package info

  • Should I print a receipt to show the tour guide?

    We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

Reservation

  • What is your refund and cancellation policy?

    You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.

  • Do I have to make a reservation or can I just show up?

    Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

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